Returns & Exchanges

At Killington Sports, we want to ensure you have the right gear for your next adventure, which is why we offer a 30-day return policy on all unworn and unused items. If your equipment or apparel doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the gear is securely protected for transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.